About
Bath Cats and Dogs Home is committed to the welfare of companion animals; to rescue, rehabilitate and re-home pets who are unwanted and far too often neglected or mistreated and to promote responsible ...
Retail & E-commerce Assistants
Contact person
Scan me or visit www.sparkachange.org.uk/o/Bath-Cats-and-Dogs-Home/opportunities/Retail--E-commerce-Assistants/96183 to join
Summary
We have the opportunity for volunteers who have a passion for retail to join the team at our brand new charity shop on George Street in the city centre.Detailed description
We have the opportunity for volunteers who have a passion for retail and animals to join the team at our brand new charity shop on George Street in the city centre. This is an exciting time for us and we are looking forward to growing a friendly team in this new retail hub for the charity. There are plenty of roles available to suit your interests and availability.
The George Street shop is our retail hub as it is also home to our E-Commerce operation. The friendly team working at George Street are happy for potential volunteers to explore the areas that are of interest to them, so if you love researching books or obscure bands, possibly discovering that a donation could raise hundreds for us by being sold online, then perhaps you'd enjoy working within our E-Commerce team!
We are seeking more volunteers to join our bustling George Street team on Tuesdays, Fridays and Saturday afternoons and would love to hear from people who are happy to be serve customers on the till.
Role Profile
Our shop volunteers play an integral role in the day-to-day running of our charity shops and the maximising of sales to support Bath Cats & Dogs Home. Whether you prefer working behind the scenes or on the shop floor in a customer facing role there are plenty of tasks to get involved with. Your activities could include:
- Assisting and serving customers on the till
- Providing excellent customer service on the shop floor
- Creating attractive displays and assisting with the visual merchandising of the shop
- Receiving donations from the public and promoting our Gift Aid scheme
- Assisting with the processing of donated stock, including sorting, steaming and hanging of items
- Other daily tasks including cleaning, tidying, dusting and hoovering
About You
You will be a motivated and enthusiastic individual with a love for animals. Good communication and customer care skills are key to a successful charity shop so the ability to work as part of a team and with the general public is desirable. There is a manual handling element to the role so this should be considered on application. The hours are flexible although we ask for a regular commitment of a few hours each week.
Full in person training will be provided for donation sorting and retail guidelines, as well as our waste management and recycling processes.
Training
Full in person training will be provided for donation sorting and retail guidelines, as well as our waste management and recycling processes.
All staff and volunteers are required to complete online Health & Safety training prior to their start date. Due to insurance restrictions, we can only take on volunteers over the age of 18.