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Witness Service Outreach Volunteer - Worle / Taunton

Witness Service Outreach Volunteer - Worle / Taunton

Organisation role · Flexible hours
Somerset, England, United Kingdom
Advice & MentoringSupport workOther
Social justiceCommunity & familyChildren & youth
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Citizens Advice Witness Service
#75418
Scan me or visit www.sparkachange.org.uk/o/Citizens-Advice-Witness-Service3/opportunities/Witness-Service-Outreach-Volunteer---Worle--Taunton/75418 to join

Contact person

Catherine RedmondAsk Catherine a question

Summary

You’ll be a vulnerable witness’ key supporter before, during and after the trial to help them prepare and cope with their experience of giving evidence.

Detailed description


  • Meeting with witnesses via video call and phone, using online tools where needed.
  • Showing witnesses around the court before the trial so they are familiar and at ease in the environment.
  • Attending court on the day the witness gives evidence, accompanying them when giving evidence where permitted.
  • Making contact with the witness post trial to debrief their experience and facilitate referrals to other agencies.
  • Supporting witnesses at sentencing hearings at court where required


  • It can take around 3 months to become fully accredited as a Witness Service Volunteer. The expectation is that you can volunteer for a minimum of 12 months after you’ve completed your training. If you are unsure if you can offer this please let us know and we can talk about more flexible options. We’ll ask you to offer a minimum of a day a week overall but this is a flexible role and your time volunteering can be fitted round times in each week when you are available.


What's in it for you?


  • Contribute to the service’s aims of supporting witnesses.
  • Training, accreditation and continued personal development and support in the role
  • Use your skills and life experiences to help others
  • The opportunity to take on additional internal roles such as a volunteer mentor
  • Gain valuable experience and development of interpersonal skills.
  • Have a positive impact in your community and on the lives of witnesses and their supporters
  • Reimbursement of agreed out of pocket expenses



We are looking for volunteers who can support trials in Taunton / Worle / Bristol. Our volunteers come from a range of backgrounds and we particularly welcome applications from people with physical or mental health conditions, and people from Black Asian Minority Ethnic (Global Majority) and LGBTQIA+ communities. 



What volunteers need😇 Disclosure and Barring Service

What we will provide to volunteers

💸 Reimbursement of costs🤝 Extra support

Getting there

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About Citizens Advice Witness Service

Citizens Advice is a national charity that provides free-to-access information and advice to give people the knowledge and confidence they need to find their way forward.

The Witness Service provides free, confidential practical and emotional support for witnesses attending trials and hearings in every criminal court in England and Wales. We’re delivered by Citizens Advice, and funded by a grant from the Ministry of Justice. Our 300 staff and 2,000 volunteers supported more than 87,000 witnesses in 2021/22.

Our trained volunteers provide practical help, emotional support and information to witnesses so that they feel valued, respected and informed and able to give their best evidence in court.

We're a national service that operates at a local level, with staff and volunteer teams working from every Crown and Magistrates court in England and Wales. In Somerset, we operate from Taunton Crown Court, Taunton Magistrates Court and Yeovil Magistrates Court.