Volunteer Charity Shop Assistant (Yeovil)

Ferne Animal Sanctuary “Providing refuge for unwanted animals”

Volunteer Role profile

Role Title:

Charity Shop Volunteer

Responsible to:

Charity Shop Manager/Assistant Manager

Location:

Either: Chard, Honiton, Crewkerne, Ilminster, Yeovil, Sidmouth

Time Commitment:

Flexible – although we welcome a regular pattern, minimum of four hours per week

Role description:

Assist in the efficient running of the shop. The profits generated by our shop are used to support our work. The shops also play a significant role in the promotion of the image and work of the sanctuary.

To provide a friendly and welcoming service to customers of the Charity shop. 

Main tasks:

·      Greeting and talking to customers

·       Advising and helping customers

·       Operating the till and dealing with various methods of payment

·       Answering customer queries

·       Being aware of Health and Safety

·       Being aware of Security

·       Sorting and preparing stock for sale

·       Maintaining a pleasant shopping environment

Desirable skills, knowledge and experience:

·      Retail experience

·       Good customer service skills

·       Good communication and interpersonal skills

·       Basic numeracy skills

·       The ability to get along with people and work as part of a team

Training and support available

You will be given induction training into the various aspects of the work.

You will receive on-going support, training and development opportunities.

Reimbursement of expenses

Out of pocket expenses will be reimbursed.

·       Lunch allowance of up to £5.00 for volunteers working a full day.

·       Travel expenses up to 20 miles per day

·       Car Parking

Benefits to volunteer

Use your skills to contribute to the welfare of the animals at Ferne Animal Sanctuary.  

Learn new skills and retail experience.

Communication with a wide range of individuals and groups.

Application Procedure

Application form

Informal Interview

References

Please note the above arrangements are binding in honour only and not intended to be legally binding.