About
The RAF Association is a military charity that provides welfare and support to serving and ex-serving members of the RAF community and their families.
RAF Association Caseworker
Contact person
Scan me or visit www.sparkachange.org.uk/o/RAFA/opportunities/RAF-Association-Caseworker/62569 to join
Summary
Caseworkers carry out work for the RAF Association on a voluntary basis by gathering information, asking questions and completing necessary forms.Detailed description
The RAF Association is a member-led, welfare charity that exists to ensure that all members of the RAF community are supported, when they require it. The caseworker’s role is at the heart of this charity objective and volunteers undertaking this role will be helping us to deliver this support to the RAF community.
The role is about supporting and listening to an individual and assessing their needs - this can include anything from helping them to complete a form, applying for funding for a wet-room or new white goods.
Caseworkers may also need to gather complex information and ask questions regarding finances and health conditions. You would be required to provide clear and precise information on these topics.
A RAF or forces background is not essential, and we welcome applications over the age of 18 from all areas of the community,
Key skills description
Patience and Empathy
Capability of working with a wide variety of people
Good listener
Ability to maintain boundaries
Reliability
Good IT skills
Confidentiality